AcrossView vs AnyDesk
AnyDesk is the remote desktop most people in India have heard of, often from a scam warning. It is a good program with one rule that bites: the free version is for personal use only, and software decides whether you are breaking that rule. AcrossView starts from a different place.
The main differences
- Business use. AnyDesk's free licence is for personal use. Its automatic detection looks at how you use it and can show "commercial use detected", limit sessions, or interrupt them; the rule's thresholds are not published, and users who are not businesses report being caught by it. AcrossView has no such rule: it is ₹0 today for everyone, home or business, with the same features.
- What the other person installs. With AnyDesk both sides run the program. With AcrossView the person who needs help opens acrossview.com/share in any browser, reads you a 9-digit number, and you see their screen. Nothing is installed, nothing is left behind. Only if you need their mouse and keyboard do they run the Windows app.
- Encryption. AnyDesk encrypts the connection (TLS) between you and its servers. AcrossView's support sessions are end-to-end encrypted: the keys are made on the two devices and never leave them, so not even our servers can see the screen. A six-digit security code on both screens proves nobody sits in the middle.
- Where the data goes. AcrossView's servers are in Mumbai. Connection records stay in India; the content of a session is never stored anywhere.
- Scams. "Install AnyDesk and read me the code" is how many Indian bank-fraud calls begin. AcrossView shows a warning in Hindi and English before every session, names the 1930 cyber-crime helpline, and nothing happens until the person presses Allow after a short countdown. See staying safe.
- Meetings too. AcrossView includes video meetings for up to 100 people with recording and AI notes, team chat, webinars and booking pages. AnyDesk is remote desktop only.
Where AnyDesk is ahead
- Apps for Mac, Linux, Android and iOS with full control. AcrossView controls Windows PCs; other systems can view and share through the browser.
- Years of tuning for slow connections, printing to a remote printer, and address books shared across a team.
- A code-signed installer. AcrossView's app is not signed yet, so Windows SmartScreen asks once before the first run; the download page explains what to check.
Price
AnyDesk's paid plans are per user, per month, billed yearly; its own pricing page has the current rupee figures. AcrossView is ₹0 today: 15 minutes a session without an account, 60 minutes with a free account. Paid accounts without a time limit are coming; talk to us if you need that now. See Pricing.
Switching
There is nothing to migrate. Send your customer acrossview.com/share, or the Windows app if you will need control. For computers you look after regularly, set an unattended-access password on each one and connect by ID from your address book.
Side by side
| AcrossView | AnyDesk | |
|---|---|---|
| Free for business | Yes | No (personal use only) |
| Other person installs | Nothing to view; the Windows app for control | AnyDesk |
| End-to-end encrypted | Yes | No (TLS in transit) |
| Servers | Mumbai | Worldwide |
| Unattended access | Yes, Windows app, with a password per computer | Yes |
| File transfer | Two-pane file manager, folders, no size limit; shared clipboard | Yes |
| Session recording | On the customer's computer, with the helper told | Yes |
| Control from Mac, Linux, phones | View only (browser) | Yes |
| Video meetings | Up to 100 people | No |
| Support | WhatsApp, Hindi or English | Tickets |
Checked on anydesk.com in October 2026. AnyDesk is a trademark of AnyDesk Software GmbH; AcrossView is not connected with it.
Why does AnyDesk say "commercial use detected" when I only help my family?
AnyDesk's detection is automatic and its rules are not published, so people who help relatives or a few friends are sometimes flagged. The fix on their side is a whitelist request. AcrossView has no personal-use rule, so there is nothing to be flagged for.
Is AcrossView safe to give to a customer who is not technical?
That is the case it was built for. They open one web page, read a number, and press Allow. The warning before the session tells them, in Hindi and English, that no bank, police or electricity board will ever ask them to do this.
Can I control a computer with AcrossView, or only watch?
Both. Watching works from any browser. For the mouse and keyboard, the computer being helped runs the Windows app and the person there allows control; the helper can be in a browser or the app.