Chat · Meetings · Remote support

Meet anyone. Reach any computer.

Chat with people, meet on video, and fix a computer from far away. All in your browser, free to start.

Meetings and help need no sign-up. Chat needs a free account. Servers in Mumbai, India.

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One account on your computer, your phone and the browser. Your chats, calls and meetings follow you.

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A support session

From "my computer isn't working" to fixed, in three steps

  1. They share their ID

    The person who needs help opens acrossview.com/share, or the Windows app, and reads you a 9-digit ID.

  2. They say yes

    They see your name, a scam warning and an Allow button that waits five seconds. Both screens then show the same six-digit security code.

  3. You fix it

    You see their screen and, if they allow it, use their mouse and keyboard. They can stop control or end the session at any moment.

Private by design

Your screen is between you and the person you trust

In a support session, the screen, voice and chat are encrypted on the two devices with keys our servers never hold. We pass the data along; we cannot look inside it.

  • A security code on both screens shows nobody is sitting in the middle.
  • Every chat message, click and keystroke is sealed, so a server cannot forge one or replay an old one.
  • We never record support sessions. The person being helped can record one on their own computer with the Windows app; the file stays there, and the helper is told. Meetings are recorded only when the host presses Record, and everyone sees it.
  • No ads, and no trackers on this website.
How AcrossView keeps sessions private
X25519key agreement for every session
AES-256sealing of messages and input
100people in one meeting
Mumbaiwhere our servers run
Safety first

Built to stop remote-access scams

Fraudsters posing as banks, the police, courier companies or the electricity board talk people into installing remote-access apps. AcrossView is designed to make that harder.

  • Every request shows who is asking, and says when their identity is not verified.
  • A clear warning in English and Hindi before anything is shared.
  • The Allow button waits five seconds, so nobody is rushed.
  • Seeing the screen and using the mouse and keyboard are separate permissions.
How to stay safe

अगर किसी ने फ़ोन करके आपसे AcrossView इंस्टॉल करने या स्क्रीन शेयर करने को कहा है, तो रुकिए। कोई भी बैंक, पुलिस, सीबीआई, कूरियर कंपनी या बिजली विभाग कभी ऐसा नहीं कहता। AcrossView तभी इस्तेमाल करें जब आपने खुद किसी भरोसेमंद व्यक्ति से मदद मांगी हो।

If someone called you and asked you to install AcrossView or share your screen, stop. Use it only when you asked someone you trust for help.

Report a scam that used AcrossView

Who it is for

For anyone who fixes computers, or needs one fixed

IT support and freelancers

Help customers anywhere in India without a site visit.

Small businesses

Get help with accounting, GST or billing software from your consultant.

Families

Sort out a parent's computer from another city.

Teams and teachers

Meet, present and teach with up to 100 people.

Questions

Is AcrossView free?

Yes. Without an account, sessions and meetings last up to 15 minutes; a free account allows 60 minutes. A paid account has no time limit and keeps recordings and clips longer; talk to us to get one. The person being helped never pays. See Pricing.

Does the person I help need to install anything?

No. They can share their screen from a browser at acrossview.com/share. For you to use their mouse and keyboard, they need the Windows app, because browsers do not allow remote control.

Which devices does it work on?

Sharing and viewing a screen: current Chrome, Edge, Firefox and Safari on a computer. Mouse and keyboard control: Windows 10 and 11 with the AcrossView app. Meetings: any modern browser, including on phones. Phones: the Android app, or any modern browser. There is no Mac or iPhone app yet; both work in the browser.

Can AcrossView see my screen?

Not in a support session: the screen, voice and chat are end-to-end encrypted, and the keys never leave the two devices. Meetings are encrypted on the way to and from our servers, which forward them to the other participants. We never record support sessions; the person being helped can record one on their own computer with the Windows app, and the helper sees that it is on. Meetings are recorded only when the host presses Record, and everyone sees it. See Security.

Someone called me and asked me to install AcrossView. What should I do?

Do not, unless you contacted them first for help. Banks, the police, the CBI, courier companies and electricity boards never ask for this. Read how to stay safe and tell us about it.

Where is my data kept?

Our servers are in Mumbai, India. For support sessions we keep connection records (who connected to whom, when and for how long), never the content. What you choose to keep, such as recordings, clips, chat messages and boards, is stored there too, for the times listed in the Privacy policy.

Ready when you are

Start a meeting, share your screen, or connect to a computer, in a few seconds, from your browser.