Share your screen without installing anything

The steps

1. Open acrossview.com/share in Chrome, Edge, Firefox or Safari on your computer.
2. Read the 9-digit ID on the page to the person helping you, on the phone or in a message.
3. When their name appears, read the warning. If it is the person you asked for help, press Allow.
4. Your browser asks what to share: your whole screen, one window, or one browser tab. Pick the smallest thing that shows the problem.
5. Check that the six-digit security code on your screen is the one they read to you.

That is all. They see what you see, and you can talk, type in the chat, or turn on your camera. Press End whenever you want; the browser also shows a "sharing" bar for as long as it is on.

What they can and cannot do

• They can see the screen, window or tab you chose, and nothing else. If you share one window, your other windows stay private.
• They cannot move your mouse or type. From a browser, nobody can. Control is possible only with the Windows app, and only after you switch it on yourself.
• They cannot see your files, your passwords (fields show dots as usual), or anything after you end the session.

What is left on your computer afterwards

Nothing. There is no program, no account, no cookie that matters. The session's encryption keys were made in your browser for that session and are gone with it. We keep a record that a session happened (who connected to whom, when, how long), never what was on the screen.

If something looks wrong

If you did not ask anyone for help and a call tells you to open this page, hang up. No bank, courier company, police office or electricity board ever asks you to share your screen. The page says so in Hindi and English before every session. If money has already moved, call 1930. See staying safe.